Privacy policy

The company Globus ČR, v.o.s., with its registered office at Praha 9 - Čakovice, Kostelecká 822/75, postcode 196 00, ID No.: 634 73 291, registered in the Commercial Register kept by the Municipal Court in Prague, Section A, Insert 79154 (hereinafter “Globus“), the operator of retail stores and the websites www.globus.cz, www.globusonline.cz (hereinafter referred to as “website”), as the data controller, is obliged to protect the personal data processed and to comply with the obligations arising from legislation on the processing and protection of personal data. In this text, Globus provides its customers and website visitors with information on the processing and protection of personal data, in particular on how Globus handles personal data, for what purposes it uses them, to whom it provides them and what the individual rights of persons whose personal data are processed (so-called data subjects) are.

Authorisation of Globus to process personal data

Globus is entitled to process personal data even without consent for the following purposes:

performance of the rights and obligations arising from concluded contracts and/or orders placed by the customer – personal data are processed for the duration of the rights and obligations under the purchase contract (order), but for no longer than 5 years; if the customer does not provide Globus with the personal data necessary to conclude and perform the contract concluded on the basis of the customer’s order, the order will not be accepted and no contract will be formed between the customer and Globus;
ensuring the proper functioning of the website;
ensuring the protection of persons and property on Globus premises – Globus monitors certain outdoor and indoor areas of its premises using a CCTV system (detailed information on the processing of personal data by the CCTV system is available separately at the main entrance to the hypermarket and on the website);
the legitimate interests of Globus (such as processing personal data for statistical purposes or informing customers about Globus's activities); and
compliance with obligations imposed on Globus by law (in particular tax and accounting obligations).

Globus is further entitled to process personal data on the basis of consents granted to the processing of personal data. In such a case, Globus processes personal data for the purposes and for the period expressed individually in each consent. In some cases, consent to the processing of personal data is presumed to be granted simply by the customer or website visitor submitting their contact details (e.g. when entering an e-mail address into the form for subscribing to Globus information e-mails). In this connection, Globus would like to inform you that no one is obliged to grant consent to the processing of personal data.

Transfer of personal data

Globus may transfer personal data to third parties (recipients of personal data)

under the conditions laid down by law;
if the transfer is necessary to ensure the performance of concluded contracts and orders and/or the proper functioning of the website;
to companies within the Globus group; or
to other persons under the conditions specified in any consent granted to the processing of personal data.

On behalf of Globus, personal data may be processed by data processors in the Czech Republic and abroad who process personal data for Globus. To the extent necessary, personal data may be transferred in particular to providers of IT services and logistics services, marketing agencies, companies conducting customer satisfaction surveys, call centre operators and providers of postal and delivery services. The list of processors to whom Globus currently makes personal data available for further processing is available on the information line 800 700 356 and on the website in the document List of Processors.

Privacy policy

The technical and organisational security measures used by Globus serve to protect the personal data processed by Globus against unauthorised manipulation, loss, destruction or access by unauthorised persons. Globus continuously develops and improves its security measures in line with technological developments.

Rights in the processing of personal data

Every person whose personal data Globus processes (data subject) has the right

of access to their personal data – upon exercise of the right of access to personal data, Globus will provide information on the purposes of the processing of personal data, the categories of personal data processed and their recipients, the envisaged period of storage of the personal data and other rights that the entitled person may exercise in connection with the processing of their personal data;
to rectification of personal data – upon exercise of the right to rectification, Globus will rectify inaccurate personal data without undue delay;
to erasure of personal data – upon exercise of the right to be forgotten, Globus will erase the designated personal data; however, Globus will not erase the personal data if their processing is based on a valid legal ground, in particular if it is necessary for the establishment, exercise or defence of Globus's legal claims;
to restriction of processing of personal data – upon exercise of the right to restriction of processing of personal data, Globus will restrict the processing of the designated personal data where applicable; for the duration of the restriction of processing, Globus may process the personal data concerned only with the consent of the data subject, for the establishment, exercise or defence of Globus's legal claims, or for the protection of the rights of another person;
to portability of personal data to another controller, where technically feasible;
to withdraw their consent to the processing of personal data at any time, including the right to have the personal data erased or anonymised without undue delay if there is no other legal ground for their processing – after the consent to the processing of personal data has been withdrawn, Globus will not be entitled to use the personal data for the purposes specified in the withdrawn consent.

Every person whose personal data Globus processes also has the right to object to the processing of personal data.
The above rights can be exercised at the e-mail address [email protected]
Receiving electronic commercial communications may be cancelled via the link contained in each individual commercial communication.
The public supervisory authority of the Czech Republic for the protection of personal data is the Office for Personal Data Protection, with its registered office at Pplk. Sochora 27, PSČ 170 00, Praha 7, www.uoou.cz, with which a complaint may be lodged if a customer or website visitor believes that Globus has breached the legislation governing the processing and protection of personal data.
Supervision of the protection and processing of personal data at Globus is carried out by the data protection officer. The Globus data protection officer can be contacted as follows: (i) at the postal address: Kostelecká 822/75, PSČ: 196 00, Praha 9 Čakovice or (ii) at the e-mail address [email protected]. Anyone may contact the data protection officer in all matters relating to the processing and protection of personal data.

Information on personal data protection can also be obtained from the Globus information line on 800 700 356.

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