Home delivery

Want your Globus shopping without carrying bags? We deliver it right to your home in cooperation with a courier service DODO – you just choose delivery, and we take care of the rest.

Why you'll love home delivery

Convenience: your shopping arrives right at your door.
Wide selection: more than 30 000 products including Globus Own Production (bakery, butcher's, ready meals from Restaurace Globus) and selected own brands (e.g. Váš Výběr, Clino, Oho.).
Reliability: we schedule delivery to follow on from the preparation of the order in the hypermarket.

Where we deliver

We are gradually launching and expanding home delivery. The service currently covers Prague and the surrounding area, Ostrava and Olomouc we will gradually add more areas.

We now deliver in the Central Bohemian Region around Čakovice; check your address for availability.

If you do not yet have our delivery is not available, you can also try shopping via the services foodora or Wolt - with these partners we deliver from all our hypermarkets.

How to check availability

At the top of the website (next to the basket) you can always see your current choice. With one click you can switch between By picking up and By delivery and you can view straight away possible delivery dates.

Here you choose whether you want to shop for a specific branch, or you enter address for home delivery. After saving, the system will remember your choice will also be remembered for your next purchase, so you do not have to set it again next time.

When we deliver your shopping

Speed: We now deliver shopping for the next day. As soon as capacity allows, we will extend the service to same-day delivery.
You can browse available delivery slots without obligation before shopping in the header next to the cart – however, they cannot be booked yet.

You choose the specific time slot only when completing the order, based on your address and current delivery capacity.

How much does delivery cost

Home delivery is free from 1 800 Kč - so just buy a little more and pay nothing extra.

If the purchase value is lower, we charge a fee of 79, 89 or 99 Kč depending on the delivery time.

The minimum order value for home delivery is 1 000 Kč.

How do home delivery orders work?

Temperature, freshness and safe delivery

A purchase often includes fresh, chilled and frozen goods - so we prepare the whole process so that made the journey to your home safely and everything arrived in good condition. Emphasis on quality and freshness is essential for Globus.

To maintain the correct temperature, during picking the products we pick according to temperature zones. Chilled, frozen and ambient goods are thus we separate, correctly we save and then they we transport at the appropriate temperature.

This means that until it is handed over by the courier, chilled goods remain chilled and frozen goods frozen.

Doorstep handover of shopping: what to expect

To make sure delivery goes smoothly:

Please keep your phone at hand – the courier may call on arrival.
As soon as the courier has loaded your order and set off, you will receive at the number provided SMS with a tracking code. In it you will see estimated delivery time and then you can track online, when the courier is approaching.
For blocks of flats, it helps to add to the note: entrance code / floor / lift / instructions.
Delivery normally takes place to the door / to the entrance depending on access and parking options.

Complaints and help

Need advice or want to make a complaint?

If anything happens to your order or you need to make a complaint, we are here for you every day. Do not hesitate to contact our customer care at any time – we will be happy to resolve everything as quickly as possible to your satisfaction.

📞 800 700 356
✉️ [email protected]
🕒 Every day 7:00 - 21:00